FAQ & Policies

Smoking is permitted in designated outdoor areas only. No smoking inside any covered structures. Please dispose of cigarette butts properly. No illegal substances are permitted on the premises.

Alcohol is permitted for guests 21 and older. The host is responsible for ensuring responsible consumption. No alcohol is to be served to minors. Glass containers are not permitted near the pool area.

Music is welcome but must comply with local noise ordinances. Amplified music must end by 10:00 PM. Acoustic or low-volume music may continue until event end. Please be respectful of neighboring properties.

Children are welcome but must be supervised by a responsible adult at all times. The host assumes full responsibility for the safety and behavior of all minors present.

The pool area is use-at-your-own-risk. No lifeguard is on duty. Children must be accompanied by an adult in the pool area at all times. No diving. No glass near the pool. The host assumes responsibility for pool safety during their event.

Basic cleanup is expected after your event. Please bag all trash and place in designated bins. Remove all personal decorations and belongings. A post-event cleaning fee may apply if the venue is left in an unreasonable condition.

A refundable security deposit is required for all bookings. The deposit will be returned within 5-7 business days after the event, provided no damage has occurred and all policies have been followed.

Cancellations made 30+ days before the event receive a full refund. Cancellations within 14-30 days receive a 50% refund. Cancellations within 14 days are non-refundable. Rescheduling is subject to availability.

The following items are not permitted: fireworks, open flames (except approved candles), illegal substances, weapons, pets (unless pre-approved service animals), confetti or glitter, and any items that may cause permanent damage to the property.

Street parking is available nearby. We recommend guests use rideshare services for evening events.

A private preparation area is available for hosts. Please mention this need when booking.

The venue includes ambient lighting and ceiling clouds as standard. Custom décor can be arranged through our recommended vendors or your own.

Most clients book 4–5 months ahead. Peak season (May–September) dates fill quickly — we recommend booking early.

Submit a quote request, receive your custom proposal, and secure your date with a 50% deposit.

Absolutely. We encourage walkthroughs. Contact us to schedule an in-person or virtual tour.

Yes, with volume reduced after 10 PM per local guidelines.